Doing
Business With OMEGA
HOW
TO ORDER
U.S.A. and CANADA
Telephone: 1-800-826-6342
International: (203) 359-1660
24 hr. FAX (203) 359-7700
Our qualified sales personnel are trained to offer technical assistance
as well as aid you in placing an order.
See also our Vendor Profile
Internet Orders See the Internet Order FAQ
CONFIRMING
ORDERS:
When
placing an order by telephone, please inform the salesperson that
confirming paperwork will follow. To avoid duplication, mark your
confirming paperwork "Confirmation Only, Do Not Duplicate"
and include the salesperson's name.
Send
order confirmations to:
OMEGA ENGINEERING, INC.
P.O. BOX 2669
STAMFORD, CT 06906 USA
WRITTEN
ORDERS:
Written
orders are welcomed. If you are familiar with our products and do
not need to consult with a salesperson, send or FAX your written
orders to:
OMEGA
ENGINEERING, INC.
P.O. Box 4047
Stamford, CT 06907-0047 USA
FAX:(203) 359-7700
or e-mail your order to
sales@omega.com (domestic orders)
intlsales@omega.com (international orders)
For
fast, efficient processing of your order, please include:
Purchase Order Number
Billing and Shipping Addresses
Part No. and Description of Items Ordered
Telephone Number of Requisitioner
TERMS:
We
are pleased to extend the terms of Net 30 days to all customers
who have established an open account with OMEGA. All shipments will
be F.O.B. Stamford, CT. OMEGA welcomes new accounts and will process
orders on a C.O.D. or a prepaid basis when an open account is being
established. Prepayment checks should be mailed to:
OMEGA
ENGINEERING, INC.
P.O. Box 2349
Stamford, CT 06906 USA
PRICES:
The
prices of goods sold are those in effect at the time of sale. The
prices listed are those in effect at the time of publication and
are subject to change without notice. Please contact OMEGA's Sales
Department for current prices. OMEGA will be pleased to furnish
quotations either by mail, telephone, FAX, or e-mail upon
request.
QUANTITY
DISCOUNTS:
Many
items have quantity discount schedules. For large quantities and
for products which do not have discount schedules listed, please
consult the Sales Department.
CREDIT
CARDS:
OMEGA
is pleased to honor major credit cards for your ordering convenience:
VISA, MasterCard and American Express.
MINIMUM
BILLING:
The
minimum billing is $10.
SHIPMENTS:
Domestic and international orders are
shipped via UPS. Other qualified carriers are available upon request.
PAYMENTS
BY CHECK (Lock Box):
OMEGA
Engineering, Inc.
P.O. Box 405369
Atlanta, GA. 30384-5369 USA
PAYMENTS
BY WIRE TRANSFER:
(Both USA & International Customers)
Call (203) 359-7718 Open M-F
8 am to 5 p.m.,EST
ADDITIONAL
PAYMENT INFORMATION:
U.S.
Federal Tax I.D. #: 06-6041011
Duns Reference No.: 001455856
ORDER
STATUS AND RETURN / REPAIR INQUIRIES:
For
delivery status, order changes, cancellations, in-warranty and out-of-
warranty repairs, please contact OMEGA's Customer Service Department.
Before returning any Product(s), please contact the Customer Service
Department to obtain an Authorized Return (AR) number and shipping
address. The designated AR number should then be marked on the outside
of the return package. To avoid processing delays, please be sure
to include: purchase order number, invoice number, name, address
and phone number, product model and serial number, and the repair instructions.
Call Toll-Free for Service: 1-800-622-BEST [1-800-622-2378]
OEM
ACCOUNTS:
Original
equipment manufacturer's discounts are available to all qualified
manufacturers. Contact the OEM Sales Department for an application
form.
WARRANTY/DISCLAIMER
OMEGA
Engineering Inc. is pleased to offer suggestions on the use of its
various products. However, OMEGA neither assumes responsibility
for any omissions or errors nor assumes liability for any damages
that result from the use of its products in accordance with information
provided by OMEGA, either verbal or written. OMEGA only warrants
that the parts manufactured by it will be free
of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF
ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE,
AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
LIMITATION
OF LIABILITY: The remedies of purchaser set forth herein are
exclusive and the total liability of OMEGA with respect to this
order, whether based on contract, warranty, negligence, indemnification,
strict liability or otherwise, shall not exceed the purchase price
of the component upon which liability is based. In no event shall
OMEGA be liable for any damages or losses, whether direct, indirect,
incidental, special or consequential. The warranty cannot be transferred
or assigned to third parties. It is limited to the purchaser only.
Conditions:
Equipment sold by OMEGA is not intended to be used, nor shall
it be used: (1) as a "Basic Component" under 10 CFR
21 (NRC), used in or with any nuclear installation or activity;
or (2) in medical applications or used on humans. Should any Product(s)
be used in or with any nuclear installation or activity, medical
application, used on humans, or misused in any way, OMEGA assumes
no responsibility as set forth in our basic WARRANTY / DISCLAIMER
language above, and additionally, purchaser will indemnify OMEGA
and hold OMEGA harmless from any liability or damage whatsoever
arising out of the use of the Product(s) in such a manner.
For
more information, please contact:
OMEGA
Engineering, Inc.
One Omega Drive
Stamford, CT 06907-0047
(800) 826-6342 or (203) 359-1660
Fax: (203) 359-7700
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