Exceeding
Your Expectations:
Since
its inception in 1962, OMEGA has grown from manufacturing a single product
line of thermocouples to an established global leader in the technical
marketplace, offering more than 100,000 state-of-the-art products for measurement
and control of
temperature, humidity, pressure, strain, force,
flow, level, pH and conductivity. OMEGA also
provides customers with a complete line of data
acquisition, electric heating and custom engineered products.
For
the past three decades our handbooks have served as valuable reference
tools for engineers around the world. And though we are an established
direct-marketing pioneer, our people, facilities and superior client services
go well beyond the OMEGA handbooks.
It is our commitment to quality instrumentation
and exceptional customer service that has remained the cornerstone of
our success. OMEGA's priority is clear. Our facilities exist to "facilitate"
solutions to your needs.
Extensive
Warranty Coverage:
Many
OMEGA products feature warranties beyond industry standards. It's our
way of saying, "Thank you for choosing OMEGA". OMEGA stands behind its
products 100% because OMEGA products stand up to your expectations. Our
precision engineering and manufacturing ensure that your process will
run smoothly with our equipment. The standard and extended (OMEGACARE®)
warranty service programs we offer guarantee our
claims of quality. And, in the event you require any repairs, with OMEGA's
Loaner Program we may be able to send you a replacement product at no
cost, while yours is being serviced.
Precision
Manufacturing:
Our
commitment to maintaining the leading edge through research development
and state-of-the art manufacturing keeps OMEGA firmly at the forefront
of technology. OMEGA's Development and Engineering Center (ODEC), located
on the Connecticut campus, is home to OMEGA's design and engineering laboratories.
All product designs are tested and perfected here prior to marketing.
This state-of-the-art facility houses OMEGA's metrology lab and other
quality control facilities. The testing that takes place here assures
that you receive the best products for your applications. Once an OMEGA
product design is perfected and tested, stock production takes place at
our Bridgeport, New Jersey, manufacturing plant. Located just 22 miles
from Philadelphia, this site houses OMEGA's advanced
OMEGACLAD® thermocouple
wire production equipment along with a host of other computerized CNC
milling machines, injection molding equipment, screw machines, braiders,
extruders, punch presses and much, much more.
Design
and Custom Engineering:
 OMEGA
shapes technology without forfeiting the human dimension. You can rely
on OMEGA for unmatched custom engineering, technical assistance, control
and courteous attention. We enjoy developing custom designs. Please visit
our Custom Engineering section.
Calibration
and Quality Assurance:
We
believe in active versus reactive customer service. To complement our
current business and manufacturing operations, which focus on the needs
of our customers, OMEGA continues to strive toward new levels of quality
by pursuing ISO 9001 standards. This systematic approach to quality strengthens
OMEGA's competitive edge.
Our
calibration services and quality control test center are trustworthy resources
that help satisfy our customers' needs for accuracy, while the informative
customer training seminars, "Customer Days" are an OMEGA hallmark.
Prompt
Sales Assistance:
Fortified
with manufacturing know-how and extensive warehousing around the world,
OMEGA offers the most impressive lead times in the industry. Our sales
representatives are able to swiftly dispatch your order through OMEGA's
sophisticated, computerized inventory control system and provide instantaneous
updates regarding orders, inventory, billing and information requests.
Additionally, many of our Fortune 1000 accounts choose to place their
OMEGA orders electronically with our automated
Electronic Data Interchange (EDI) ordering system.
At OMEGA, no request or order is too big or too small. Our exceptional
sales and customer service representatives embrace the OMEGA credo of
optimum proficiency without compromising quality.
We
provide you the products that you need, when and where you need them.
If you don't see what you need, let us design and build it for you! We
put product information at your fingertips instantly with OMEGAfax. This
on-demand publishing service allows
OMEGA customers to receive detailed product descriptions, including pricing
and specifications, directly on a fax machine, simply by using a touch-tone
phone. This international service is accessible toll-free to U.S. and
Canadian callers.
Superior
Technical Support:
Professionalism
and integrity go a long distance with OMEGA's toll-free technical, engineering,
sales and customer service assistance. Each day, OMEGA receives thousands
of inquiries from around the world. From a simple order for a basic thermometer
to a unique request for a complex custom setup, OMEGA's degreed engineers
are always ready to discuss special requirements to support your applications.
Each call, whether a technical or order-related question, receives a timely
response, thanks to OMEGA's efficient communications system.
Let OMEGA be your off-site engineer providing free, unlimited technical
assistance. OMEGA's technical professionals also will suggest the
right equipment for your unique applications and assemble complete systems,
from sensor to software, for total process calls, measurement and control.
ISO
#9001 Quality:
At
OMEGA, we recognize that commitment to quality is the key to customer
satisfaction and reaching new service levels. It is OMEGA's policy to
provide basic products that meet the quality expectations of our customers
in a timely manner and at a fair price. Our outlook for the future is
to continue worldwide growth with growing locations, expanding product
lines and enhanced service systems. Ongoing success and growth are dependent
on our talented employees, suppliers and our customers, working together
as a team through positive communication.
OMEGA has been certified as being in compliance with the requirements
of
ANSI/ASQC-Q91 for the
design, manufacture and distribution of temperature, flow, pH, heating,
data acquisition, pressure, environmental instruments and related process
equipment, accessories, and custom assemblies, plus provision of calibration
services and technical and scientific literature.
We strive to maintain the worldwide quality standards set forth by
ISO (International Organization for Standardization)
through employee training, rigorous internal auditing,
structured and controlled documents, and all required elements as approved
by BSI Management Systems,
our international accredited registrar.
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI
regulations that apply. OMEGA is consistantly pursuing certification of
its products to the European New Approach Directives. OMEGA will add the
CE mark to every appropriate device upon certification. Our commitment
to our customers worldwide includes CE labelled products for distribution
within the European Union.
OMEGA was founded on the above principles and will continue to maintain
and improve its performance as a part of our ongoing commitment to quality.
View ISO9001 Certificate of Registration.
A
World of Production:
OMEGA's
extensive world- wide inventory ensures off- the-shelf delivery. We have
an unmatched record of getting you the products you need, when and where
you need them; we'll even inventory specific products just for you. Many
of the products that we sell we make in the U.S.A. in OMEGA's state-of-the-art
manufacturing facilities.
At OMEGA, our philosophy is to offer quality products as well as complete
systems.
Our
selection of more than 100,000 products is unparalleled, but what's even
more impressive is how they can be integrated into complete systems.
Whether your area of process measurement and control involves temperature,
pressure, strain, data acquisition, pH, conductivity, flow and level or
electric heaters, OMEGA has the products that are right for you!
Each
engineering discipline has a corresponding specialty handbook published
by engineers for engineers which contains complete information on OMEGA's
product lines as well as extensive technical data to support almost any
application!
Dedicated
People:
Our
extraordinary family of employees, comprised of individuals who represent
the very best in their fields, contributes to the OMEGA distinction. The
talent of each and every OMEGA employee is what makes our products and
services stand out in the industry. Purchasing agents, technicians, scientists
and engineers know they can trust OMEGA, because OMEGA hires only the
most qualified people. The company takes great pride in its employees'
professional growth, with a variety of on-going training and educational
programs.
Satisfied
Customers:
Our
customers include some of the most prestigious corporations, institutions
and governments around the world. They know that the OMEGA name on products,
systems and our handbooks stands for unmatched quality and depend- ability!
Here are a few examples of what they have to say:
"OMEGA
was extremely helpful and diligent in following through on a crucial delivery.
Thank you for your efforts."
-McDonnell Douglas
"Good
service on a rush order; your service is second to none."
-3M
"Great
service, great delivery, great products, great technical help. When in
doubt, call OMEGA!"
-Commercial Crystal Labs, Inc.
"Thanks
to OMEGA's excellent engineering assistance, we were able to solve our
application problems."
-Celgene Corp.
EC Directive Compliance
OMEGA ENGINEERING, INC. is focused on ensuring compliance with the various European Directives (including 2002/95/EC and 2002/96/EC) on RoHS
(Restriction on Hazardous Substances), which cover polybrominated biphenyls (PBB), polybrominated diphenyl ethers (PBDE), mercury, cadmium,
hexavalent chromium and lead. In our effort to comply, OMEGA is reviewing its vast product lines of temperature, pressure, flow, pH, heaters
and data acquisition products. Should you require further assurance for specific products, please send us a written request referencing the
date of purchase and specific product number and we will respond accordingly. Thank you.
Supply Chain Information
Omega Engineering, Inc. is committed to Human Rights and decent working conditions in its supply chain. An audit program based on SA8000 is applied to all
significant suppliers located in lower cost manufacturing areas in order to provide assurance in this respect. Further details can be found in the annual
report of our parent company, Spectris plc. at http://www.spectris.com/FinancialReports.aspx#
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