Not returnable Products
Most products can be returned, but there are a few exceptions. Special ordered "Built to order or Custom" or those specified as "Non-Cancelable/Non-Returnable" are not returnable.
Warranty and Non-Warranty Service
Please fill out the return form and we will create an RMA number. In the comments please let us know if you have consulted with technical support, have a case number or any other additional information which would be helpful. This information will speed up the return process.
Please note: For online form, we strive to respond within 24 hours of receiving the request (excluding weekends).
If your product has been in contact with a fluid, gas or an environment that needs special safety handling requirements please fill out our safety sheet prior to return. A safety sheet may be required prior to providing an RMA.
If necessary, complete the Return Request Safety Assurance Certificate
Are you ready to upgrade your OMEGA electronic instrumentation? Your trade-in may qualify you for a substantial discount on the latest models. Call Customer Service for details.